Importance of the HR Department in IT Company

02 Nov Importance of the HR Department in IT Company

Human Resources is the foundation of any company. They are capable to manage and control the most important and valuable resources of an organization, that is, manpower. The HR department has ample roles and responsibilities on their shoulders to perform.

Talking about the Information Technology company, HR is responsible to get the right talent for the task. Since it is a complete knowledge-based industry, talent acquisition is very vital here.

Let us discuss more, the role of HR in IT companies.

RECRUITING THE RIGHT CANDIDATES

The recruitment of fresh candidates works for the longevity of any company. It is not merely screening out the resume. But the HR department also has to ensure the prospective candidate suits the company’s culture, by the interview process.

An IT company requires numerous talented profiles for jobs such as Developing Websites, Developing Software, Developing Games, Developing Hardware, Content Creator, and Cyber Security. 

Also, there is an IT Support, which assists businesses with IT-related issues. A dedicated Testing department is also required to ensure hardware and software are working properly before launching in the market.

Thus, recruitment is a lengthy process. From the selection process, conducting interviews to consulting with managers to make the final choice, everything comes under HR.

ORIENTATION AND INDUCTION PROGRAM

The role of HR does not stop after recruitment. The newly hired employees need to be looked after. Appropriate Onboarding & induction procedures are scheduled for them.

In fact, a good orientation helps in employee retention and engagement. The process emphasizes that employees feel belongingness with the company and they work towards the organizational goal. This is a very major step in saving talent and preventing recruitment effort to get wasted.

The process can be effective by giving new hires the organization chart of the company. This will let them learn about other staff and know where they fit in this place.

TRAINING AND PERFORMANCE MANAGEMENT

In an IT industry where work is completely skill-based, the value of training and performance management rises.

The best player in the IT industry values their people. Instead of using them, they work to retain talent. HR must keep upgrading their employees by helping them learn new skills.

Learning is an ongoing process. The nurtured employees will ultimately help in attaining the firm’s goals in the most efficient way.

For instance, If a content writer faces any problem then HR can guide him/her. Even HR can fix a senior and junior content creator’s meeting for better assistance. Also, the content creator can be trained about the pattern that the company’s website is following.

MAKING USE OF TECHNOLOGY

In this digital era, updating with technology makes the work significant. Making the most of technology in hiring, training, controlling, providing material, and many more at a common platform brings efficiency.

Definitely, an IT company is expected to use technology upgrades in managing its HR chores. From regular attendance, work submissions, live interactions, handling issues, and many more can be done easily on the desktop now. This saves physical work & time.

All of this can be performed along with privacy. This becomes easy for HR to calculate every employee’s individual performance. Thus, fair results can be withdrawn. 

Apart from that, the digital tools used by HR are:

-Online surveys to get feedback from employees about their experience.

-Employees can choose courses from online learning platforms.

-Staff can have easy access to their own information by self-service payroll solutions and employee accounts.

CONTROLLING ATTRITION RATE

The attrition rate measures the count of employees or customer base lost within a period of time, who are not replaced. Every organization faces attrition at some point.

Moreover, the attrition rate also determines the performance of HR. For instance, if talent programs are working effectively and employee engagement is high, then it will lead to low attrition.

However, currently, this is not an ideal parameter to judge the performance of HR.

What matters the most is the retention of skilled IT employees that bring innovation and differentiation to products. They contribute to the success of the business.

ASSISTANCE TO EMPLOYEES FOR CAREER

HR in the IT industry now counsels staff about their career choices within the organization. Proper guidance and tools are provided to help them achieve their goal.

A proper curriculum is set where employees can identify their strengths and weaknesses. This requires external training as well as designing internal training.

For instance, if a Software developer also has good leadership skills and a marketing mind. He can further be guided towards managerial roles to make the most of this sector.

An interactive organizational chart can be given to employees. This lets them know different roles and career opportunities within the company. An employee must always feel free to contact HR directly.

EMPLOYEE ENGAGEMENT

IT professionals are all mind processors, working 24*7 on desktops to develop the best web designs, software, hardware, etc. Here comes the role of HR to plan employee engaging and fun activities at short durations to refresh the staff.

This will help in immense benefits like boosting their morale, making them attached to the organization, making their work more productive after rejuvenation, and helping build strong relationships among employees.

Employees should feel they are being cared for in the organization. Thereby, they will contribute in the same spirit.

HR can act as a rich source of information, an advocate, and a counselor. Because HR helps in solving employee conflicts, keeps introducing wellness programs, and many more.

BENEFITS & COMPENSATION TO EMPLOYEES

Another important segment handled by HR is granting compensation and benefits. Though, this is a customary duty of the HR to grant appropriate salaries to respective roles. But employees who work extraordinary to bring success to the company should get recognition in the workplace by HR.

For instance, if a Digital Marketing Executive gets the highest leads in the organization. He should be praised by the Employee of the month award or his picture should be posted on the wall of fame.

This will not only help that employee to work harder but also will bring healthy competition in the company.

Apart from this, occasional perks, bonuses, etc. should be given to employees to boost their morale.

CONCLUSION

Overall, we can say that the HR department works hard in forming a strong workforce. They serve the needs of employees from Top, Middle to Lower management. They look after the corporate image of the organization.

The HR department executes administrative processes, creates policies, and complies with various laws in the most cost-effective way. They work for the success of the company and protect their interest.

Without an appropriate operating HR, an IT company may fail to gain high-level efficiency.